The veterinary profession is experiencing a burgeoning workload of new pets obtained during lockdown. This combined with a severe shortage of vets and nurses has placed an enormous burden on veterinary practices, and in order to keep their heads above water many practices have not been accepting new client registrations.
We have been fortunate to retain a full staff compliment up until now but with one vet leaving us to go travelling we find ourselves in a position where we will now not be able to accept any new client registrations. We also anticipate that the waiting time for appointments to see a vet will also increase. Routine procedures may also have to be delayed to free up time for urgent operations and emergencies but we will ensure that we have this availability.
Additionally, we will may have to scale back on providing our own out of hours service during the week. As you know, our out of hours emergencies on the weekend (from lunch time on Saturday) are seen by the dedicated emergency service in Exeter (Exonia Veterinary Emergency Service) located next to St. David’s Station. It is likely that we will ask you to make use of this service some weekday evenings as well.
We will always continue to strive to provide you and your pets with the best service we can, and thank you for your understanding. We hope that the situation within the profession will return to normal in the near future and we will scale our services and capacity back as this occurs.